If there is one thing my dear old grandma taught me--was to mind my manners.
Say please, say thank you....."mind your P's and Q's".
I am pretty good at remembering. But my clients are not so good.
Or they just don't care. I surely hope they would know better.
Our clinic opens fairly early--but apparently not early enough to prohibit my clients from B-A-N-G-I-N-G on the door 15 minutes early. C'mon....do you really think I will open it any sooner with you acting like that? NO WAY. (Of course, I usually sneakily peek out the slats of the blind to make sure it isn't a bleeding dog or something). One of my favorite early arrivals was a DOCTOR who bombarded me as I pulled into the parking lot 25 minutes early and wanted me to let him in. I put on my fake professional smile and (tried) to explain that we didn't open for another 25 minutes and that I needed to do my daily close out (yes in the am--long story). His 'reasonable' excuse was that his wife had told him we opened at 7:15 instead of 7:45. And then he just stared at me--daring me to contradict his wife who must always be right.
So I did the only thing I could think of: I stared back.
Carrying my purse, balancing my coffee and sweatshirt, I'm sure I looked very intimidating.
But I've got patients to see this morning, he said.
Did I mention he's a plastic surgeon? It's a Botox emergency folks.
Heaving a not-so-quiet sigh, I gave in. OK, hold on. Let me clock in, and I'll let you in.
But I don't want to put you out he says. I'll just wait.
Are you kidding me? You just plead your case, gave me the stare and threw in the 'I've got to get to the hospital' line. Now it's not an emergency? Sheesh.
By this time, I just wanted to take care of him and get him out of there. I had a serious eye roll waiting to happen.
Problem solved, doctor gone, pup taken care of.
Quickly forgotten, I went about my day and moved on......
.....and drudged it all up again the next afternoon when I found out he didn't pay his bill!!
Thank you for treating me with no appreciation, but you are welcome for my good service!
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