CVC
About Me

Firstline is a professional trade magazine for veterinary team members—receptionists, veterinary assistants, technicians, and practice managers—that provides detailed articles about the business of client and patient care. We cover topics related to communication and practice management, including professional growth, client relations, team building, and the human/animal bond.

 
Sets
  •  
    Shawn McVey
    (3 items)
 
Latest Activity
Friends
 
I'm a fan of
 
Videos
  •  
    Keep clients coming back
    Good advice from Dr. Jim Kramer, owner of Columbus Animal Hospital in Columbus, Neb., on how to make clients return customers.
  •  
    Scheduling: A front-des...
    Whether your team suffers from too much downtime or too much overtime, get help with this scheduling tip from Monica Dixon Perry, CVPM, a consultant ...
  •  
    Save your own money eve...
    It's tough to save money even when the economy is booming. Luckily, Fritz Wood, CPA, CFP, is offering free advice on how to increase your savings even when t...
  •  
    What to do when some...
    Divas are team members—both men and women—who are selfish and act out. Learn how to dethrone your drama queens and kings by watching t...
  •  
    Why team members n...
    Douglas Jack, LLB, past president of the American Veterinary Medical Law Association, explains why practice owners aren't the only ones who should be ...
  •  
    Stop burnout before it...
    You take care of pets every day, but what do you do for yourself? Sheila Grosdidier, BS, RVT, a partner with VMC inc. in Evergreen, Colo., suggests a f...
  •  
    Being micromana...
    Veterinarians tend to micromanage their employees. But that doesn't mean you're destined for a life of excessive oversight. Follow Mark Opperma...
  •  
    How to be more efficient...
    No one becomes a lean, mean, efficiency machine overnight. It takes time. Watch Denise Tumblin's, CPA, video and see how you can become more effecti...
 
Photos
  •  
    firstlinelogoim age120353...
 
Message Board Posts
 
Comments
 

Email Friends

Your First Name (optional)

Email Addresses (comma separated)

Import friends

Message to Friends (optional)

Terms of Service

Login
Username or Email Address:
Password:
   

Join Now

Join the Veterinary Community for the full, feature-rich experience. You must be affiliated with the veterinary profession. As a member, you'll be able to share your media and thoughts with other Veterinary Community users. It's free and easy. Join now.